Privacy Policy

At Brow and Lash Queen, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your details when you visit our salon or use our online services.

1. Information We Collect

We may collect personal details such as your name, contact number, email address, and booking history. This information helps us manage your appointments and provide the best possible service.

2. How We Use Your Information

Your information may be used to:

• Confirm or update your appointments

• Send booking reminders and aftercare information

• Process payments and deposits

• Share updates, offers, or promotions (only if you’ve opted in)

3. How We Protect Your Data

We store all personal data securely and only allow access to authorised staff members. We do not share, sell, or rent your information to third parties.

4. Third-Party Services

If you book online (for example, through Fresha), their platform may collect and process some of your details according to their own privacy policy. We recommend reviewing their policy for more information.

5. Your Rights

You have the right to access, update, or request deletion of your personal information at any time. Please contact us if you’d like to make any changes.

6. Policy Updates

We may update this privacy policy when needed. The latest version will always be available in-store or on our website.